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Almost every restaurant operator we speak to in the Kingdom can quote their commission rate. Almost none can quote their effective take rate — and the gap between those two numbers is where delivery margins quietly disappear.
Start with the headline. Industry reporting places restaurant commissions on Saudi delivery platforms in a band of roughly 15% to 30%, depending on the platform, the city, your brand's pulling power and whether the platform or your own team handles the ride. None of the major platforms publishes these rates. They are negotiated per merchant, they differ between a five-branch local chain and a single shawarma counter, and they change when a competitor launches nearby. Treat every percentage you read online — including in this guide — as a reported range, not a quote.
Then add everything the headline rate excludes. Promotional campaigns — free delivery weekends, buy-one-get-one, first-order discounts — are usually co-funded, meaning the platform pays part and you pay part. Featured placement inside the app is sold separately. Packaging that survives a 25-minute ride in Riyadh summer heat costs more than dine-in packaging. Customer refunds for a cold or missing item are frequently charged back to the restaurant. Stack those on a 20% commission and operators regularly find their real cost per delivered order sitting in the high twenties or above.
The last piece is VAT and cash flow. Saudi Arabia's 15% VAT applies to the order, and your commission invoice from the platform is itself a taxable supply — so your accountant needs the platform statements, not just the payouts, to file correctly. Payout timing is a separate problem: none of the platforms publish their settlement cadence, and it is set in your merchant agreement. Before you sign anything, ask for the payout frequency in writing and model what happens to your cash position if it slips by a week during Ramadan volume.
Seven platforms a Saudi restaurant realistically considers, with what each is actually good for. Commission figures are industry-reported bands, not published rates — read the note under the table before you use any of them in a budget.
| Platform | Best For | Reported Commission | Foodics Integration | Coverage | Rating |
|---|---|---|---|---|---|
| HungerStation | Maximum order volume and brand discovery | Reported at the high end of the 15–30% band; not published | Yes — via FeedUs and Foodizone | Nationwide; market leader by share | 4.4 |
| Jahez | Protecting margin while keeping real volume | Reported around 15%, ranging to ~25% with logistics; not published | Yes — direct Foodics app plus FeedUs and Foodizone | 47 cities across KSA, Bahrain and Kuwait | 4.5 |
| Keeta | Incremental demand at a low entry rate | Reported entry rates below the market average; not published | Yes — Foodics integration plus Foodizone | Riyadh and expanding; launched KSA in 2024 | 4.3 |
| ToYou | Secondary cities and multi-category baskets | Not published | Yes — via FeedUs | 60+ cities across the Kingdom | 3.9 |
| Mrsool | Bespoke and off-menu courier orders | Not published | Yes — via FeedUs | Nationwide, courier-first model | 3.6 |
| The Chefz | Premium, dessert and gifting concepts | Not published | Check current status with Foodics | Major Saudi cities, curated merchant list | 3.7 |
| Ninja | Grocery and convenience, not restaurant delivery | Not published | Not a standard restaurant aggregator integration | Dark-store model, major cities | 3.2 |
Ratings are our own editorial assessment of each platform from a restaurant operator's point of view, not a customer satisfaction score. They weigh reach, commercial terms, integration quality and how predictable the platform is to work with.
HungerStation is the largest food delivery platform in Saudi Arabia and has been for years. It is also, by most operator accounts, the most expensive place to sell a meal.
Founded in the Eastern Province and later acquired by Delivery Hero, HungerStation has spent a decade building the demand side. Market trackers through 2025 consistently placed it first in the Kingdom, with share estimates in the 40% range nationally and higher in some major cities depending on whether the measure is order volume or GMV. For a restaurant, that translates into a simple, uncomfortable fact: a large share of customers who are hungry and browsing are browsing here. Delisting is a decision with a visible revenue cost.
The trade-off is commercial. HungerStation does not publish restaurant commission rates, but independent reporting on Saudi delivery economics consistently places it at the top of the market range — operators cite figures in the mid-twenties and above once marketing participation is included. The platform also runs an aggressive promotional calendar, and participation in those campaigns is closely tied to how visible your listing is. Our honest read: budget HungerStation as your highest-cost channel and price your delivery menu accordingly, rather than hoping to negotiate your way to Jahez economics.
Jahez built its merchant base by being materially cheaper than the market, and it has largely held that position through the price war Keeta triggered. For most independents, it is the first platform we would sign.
Founded in 2016 by Ghassab Al-Mandil and listed on the Saudi parallel market Nomu in 2022, Jahez is the local champion in this category. Company disclosures describe a network of roughly 19,900 merchants and over 52,000 delivery partners serving more than two million customers across 47 cities in Saudi Arabia, Bahrain and Kuwait, with over 100 million meals delivered. That is a real second demand pool, not a rounding error next to HungerStation.
On economics, Jahez has been reported at approximately 15% commission — well below the 25–30% figures associated with the top of the market — with other reporting describing a 15% to 25% range once logistics and marketing services are layered in. Jahez does not publish these rates, so the honest framing is: it is reported to be the cheapest of the big three, and you should still get your specific number in writing. The platform integrates directly with Foodics through a dedicated app in the Foodics marketplace, which in practice means menu sync and orders landing on your kitchen printer without manual re-entry.
Meituan's Keeta arrived in Saudi Arabia with the deepest pockets in the market and used them to buy share fast. For restaurants, that is an opportunity with an expiry date attached.
Keeta launched quietly in Al Kharj on 9 September 2024 and opened in Riyadh roughly a week later. Redseer subsequently reported that it had taken around 10% of the Saudi food delivery market by order volume within about five months, and roughly 8% of GMV within two quarters — the fastest share gain the market has recorded. By late 2025, some trackers were placing Meituan's Saudi operation second nationally. That growth was bought: Keeta has simultaneously subsidised customers with discounts, paid drivers above market, and offered merchants entry commissions below prevailing rates.
Keeta does not publish merchant commission rates either, but reporting from the launch period and merchant accounts consistently describe entry pricing meaningfully below the market average. Keeta's own CEO has publicly characterised the Saudi market as highly competitive with high delivery costs as a core challenge — which is the clearest signal available that today's rates reflect a land-grab, not a sustainable steady state. Sign up, take the incremental orders, and read your renewal terms carefully. The relevant question is not what Keeta charges now; it is what the contract lets it charge in year two.
ToYou is not trying to be the best restaurant app in Riyadh. It is trying to be the app that delivers everything, everywhere in the Kingdom — and that geography is the reason to care.
ToYou is a Saudi-founded super app connecting customers, merchants and couriers across more than 60 cities, covering restaurant delivery alongside groceries, pharmacy and general courier services. For a restaurant operating in Abha, Hail, Jazan or a secondary Eastern Province town, that footprint can matter more than the headline share numbers from Riyadh and Jeddah. In cities where HungerStation and Jahez are present but thin, ToYou is often a meaningful share of the ordering population.
Commercially, ToYou publishes nothing about merchant commissions or payout terms — you will need to request a quote through their merchant team. It does integrate with Foodics via the FeedUs middleware, so it can join a consolidated order flow rather than adding another device. Our position is that ToYou is a fill-in channel, not a foundation: worth adding once your primary two platforms are running cleanly, particularly if your branch mix skews outside the top three cities.
These three come up in every Saudi restaurant conversation. Two are legitimate secondary channels for the right concept; one is on the list mainly so you can rule it out with confidence.
One of the Kingdom's earliest delivery apps, built on a courier-anything model rather than a curated restaurant marketplace. Customers can request items in ways a structured menu does not capture. It supports mada, Apple Pay and STC Pay alongside cash on delivery, and integrates with Foodics through FeedUs.
Worth listing if you get off-menu or bulk requests, or serve customers who prefer cash. Do not expect it to drive discovery for a new concept.
A curated platform focused on premium restaurants, desserts, cakes and gifting occasions rather than everyday volume. The merchant list is deliberately narrower than the mass-market aggregators, which keeps the customer basket size high.
A strong fit for dessert houses, specialty coffee and premium concepts. A poor fit for a value-priced quick-service brand chasing order count.
Ninja is a quick-commerce operator built on its own dark stores, delivering groceries and everyday essentials in roughly 20 to 30 minutes. It is frequently listed alongside food delivery apps in roundups, but its core model is fulfilling from inventory it holds, not routing orders to your kitchen.
Excellent app, wrong category for most restaurants. Relevant only if you produce a packaged retail product that could sit on their shelves — otherwise skip it.
Most operators pick platforms by asking which has the lowest commission. That is the fourth most important question, not the first. Work through these six in order.
Platform strength is intensely local. HungerStation and Jahez lead nationally, Keeta is concentrated in Riyadh and expanding, and ToYou is strongest across secondary cities. Check actual order density around each branch postcode before signing a Kingdom-wide agreement based on Riyadh data.
If you run Foodics, insist on integration through FeedUs, Foodizone or a direct platform app. A tablet farm on your pass produces missed orders, stale menus and staff re-keying items into the till at peak. One consolidated order flow is worth more than a point of commission.
Add commission, promotional co-funding, featured placement, chargebacks and delivery packaging. Divide the total by gross platform sales. That number — not the contract percentage — is what you compare between platforms, and it is often five to ten points higher than the headline.
No Saudi platform publishes settlement terms. Get the payout frequency, the cut-off day and the dispute process written into your agreement, then model a scenario where a payment slips a week during a Ramadan volume peak. Delivery revenue you cannot bank on time is a cash-flow problem, not a growth channel.
Adding a third platform is easy commercially and hard operationally. If ticket times already stretch past twenty minutes at peak, a new channel converts new customers into bad reviews. Fix throughput first, then open the channel.
If a single aggregator drives more than half your revenue, it sets your pricing and your terms at renewal. Run at least two, keep a direct ordering channel of your own, and treat platform diversification as risk management rather than extra admin.
This is the table most guides fill with invented numbers. We will not. Here is what each platform actually publishes about its restaurant terms — and where the answer is simply that they do not publish it, we say so.
| Platform | Commission | Delivery Model | Payout Terms | Notes |
|---|---|---|---|---|
| HungerStation | Not published; reported at the top of the 15–30% market band | Platform-managed fleet, with merchant-fulfilled options | Not published — set in the merchant agreement | Promotional co-funding is closely linked to in-app visibility |
| Jahez | Not published; reported at approximately 15%, up to ~25% with added services | Full logistics network — 52,000+ delivery partners | Not published — set in the merchant agreement | Direct Foodics app; 47 cities across KSA, Bahrain and Kuwait |
| Keeta | Not published; reported below market average as an entry rate | Platform-managed fleet with above-market rider pay | Not published — set in the merchant agreement | Ask specifically about post-introductory rates at renewal |
| ToYou | Not published — quote required | Platform couriers across multiple categories | Not published — set in the merchant agreement | 60+ city coverage; integrates via FeedUs |
| Mrsool | Not published — quote required | Courier-first, request-based fulfilment | Not published — set in the merchant agreement | Supports mada, Apple Pay, STC Pay and cash on delivery |
| The Chefz | Not published — quote required | Platform-managed, curated merchant network | Not published — set in the merchant agreement | Premium, dessert and gifting positioning |
Every 'not published' above is a real finding, not a gap in our research. Saudi delivery platforms treat merchant commission and settlement terms as commercially confidential and negotiate them case by case. If a comparison site shows you a precise, confident rate for all six, ask where it came from.
Our VerdictThere is no single best delivery app for a Saudi restaurant, because these platforms are not substitutes — they are different demand pools with different prices attached. The realistic answer for most operators is two platforms, run properly, plus a direct channel you control.
HungerStation. It has the largest customer base in the Kingdom and the deepest coverage outside the major cities. Price your delivery menu to absorb a top-of-market take rate, and treat it as your discovery channel rather than your margin channel.
Jahez. Reported commissions around 15%, a direct Foodics integration that actually works, and a merchant network across 47 cities. For an independent restaurant signing its first platform, this is where we would start.
Keeta. Entry economics are the most favourable in the market right now and the customer base is growing faster than anyone else's. Take the incremental orders, but negotiate renewal terms as if the subsidies end — because they will.
ToYou. If your branches sit outside Riyadh, Jeddah and Dammam, its 60-plus city footprint reaches customers the big two serve thinly. Request a quote, since nothing about its terms is published.
None of the major platforms publish their restaurant commission rates — they are negotiated individually and treated as confidential. Industry reporting places the Saudi market in a broad 15% to 30% band, with HungerStation reported at the top of that range, Jahez reported around 15%, and Keeta entering below market average to build share. Use those as ranges for planning only; your actual rate will appear on your merchant agreement and will depend on your brand, your city and your volume.
Of the three largest platforms, Jahez has consistently been reported as the cheapest, at approximately 15% commission compared with figures in the 25% to 30% range associated with the top of the market. Keeta's introductory rates have been reported lower still, but those are acquisition pricing tied to its market entry rather than a settled long-term rate. Remember that commission alone does not determine cost — promotional co-funding and marketing fees frequently add several points to your effective take rate.
Yes. Jahez has a dedicated integration listed in the Foodics app marketplace, and Keeta has a documented Foodics integration for menu synchronisation and order injection. HungerStation, Jahez, Keeta, ToYou, Mrsool and several smaller platforms can also be connected through middleware such as FeedUs or Foodizone, which consolidates orders from multiple aggregators into one dashboard and pushes them straight to your Foodics POS and kitchen printers.
No major Saudi delivery platform publishes its settlement cadence. Payout frequency, cut-off days and the dispute process are all defined in the individual merchant agreement. Before signing, ask for the payout schedule in writing and confirm how chargebacks for refunded or cancelled orders are handled, since those are commonly deducted from the following settlement.
For most Saudi restaurants, two aggregators plus a direct ordering channel is the right structure. Two platforms give you access to distinct customer pools and prevent any single aggregator from dictating your terms at renewal, while a direct channel keeps the customer relationship and margin in your hands. Adding a third or fourth platform only makes sense once your kitchen can absorb the volume without stretching ticket times — otherwise the new orders arrive as bad reviews.
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